Free Templates
WhatsApp Templates for Travel Agencies
Travel agencies that communicate via WhatsApp throughout the booking journey report 25% higher repeat booking rates. Travellers want real-time updates in the app they already use.
15 templates
Click any template to copy
Booking Confirmed
After payment received
{{1}}, your trip to {{2}} is confirmed! Dates: {{3}} to {{4}}. I'll send your full itinerary document to {{5}} shortly. Questions? I'm here.
Document Checklist
6 weeks before departure
{{1}}, departure is getting closer! For {{2}} you'll need: {{3}}. Passport valid until at least {{4}}? Any questions on visas?
Flight Check-In Reminder
24 hours before departure
{{1}}, online check-in for your flight {{2}} to {{3}} opens now! Airline app or here: {{4}}. Departure: {{5}} at {{6}}.
Departure Day Message
Morning of departure
Safe travels, {{1}}! Your flight {{2}} departs {{3}} at {{4}}. Check-in closes {{5}} minutes before. Enjoy every moment โ you've earned this trip!
Arrival Check-In
After expected arrival time
{{1}}, hope you landed safely! How's {{2}} looking? I'm here if you run into anything on the ground โ hotel, transport, or anything else.
Itinerary Reminder
Night before a key activity
{{1}}, reminder: tomorrow is {{2}} at {{3}}. Meeting point: {{4}} at {{5}}. Dress code or tips: {{6}}. Enjoy!
Upsell โ Day Tour
During trip
{{1}}, if you have a free afternoon, {{2}} is incredible and costs just {{3}} per person. Want me to book it for your group?
Emergency Contact
Proactive during trip
{{1}}, remember โ if you need anything at all during your trip, I'm available on WhatsApp. Nearest embassy: {{2}} at {{3}}.
Return Flight Reminder
Day before return
{{1}}, your return flight {{2}} departs {{3}} at {{4}}. Check-in opens now: {{5}}. Safe travels home!
Post-Trip Welcome Back
Day after return
Welcome back, {{1}}! Hope {{2}} was everything you hoped for. What was the highlight? I'd love to hear โ it helps me plan the perfect trip for you next time.
Review Request
3 days after return
{{1}}, if you enjoyed your trip with us, a Google or TripAdvisor review would mean a lot. Takes 2 minutes: {{2}}. Thank you!
Next Trip Idea
6 weeks after return
{{1}}, based on how much you loved {{2}}, I think {{3}} would be perfect for your next trip. Want me to put together a rough itinerary?
Group Trip Invite
After solo traveller books
{{1}}, a few clients are booking a group trip to {{2}} in {{3}}. There's one spot left. Interested? No obligation โ just send me a yes and I'll share details.
Travel Insurance Nudge
After booking, before insurance purchase
{{1}}, before you go โ have you sorted travel insurance for {{2}}? We partner with {{3}} and can add it to your booking in minutes. Covers medical, cancellation, and delays.
Early Bird Deal Alert
For next-season destinations
{{1}}, early bird alert! {{2}} for {{3}} is {{4}}% cheaper if booked by {{5}}. Based on your past trips, this is perfect for you. Interested?
Frequently asked questions
Can travel agents use WhatsApp to send flight updates?
Yes. Utility templates (flight reminders, itinerary changes, document checklists) are approved quickly by Meta and can be sent any time with customer opt-in. Promotional messages require an active 24-hour window or a pre-approved marketing template.
Automate these templates
Send the right template at the right moment โ automatically.
Instant Reply connects to WhatsApp Business API and triggers the correct template based on customer actions. No manual sending.