Free Templates
Restaurants using WhatsApp for reservations see no-show rates drop by up to 40% compared to email confirmations. These templates cover reservations, delivery, and loyalty in one place.
15 templates
Click any template to copy
Reservation Confirmed
After online booking
Hi {{1}}, your table for {{2}} at {{3}} on {{4}} is confirmed. Address: {{5}}. Reply to cancel or modify.
Reservation Reminder
Day of reservation
See you tonight, {{1}}! Your table for {{2}} is at {{3}}. Let us know if you're running late — we hold tables for 15 minutes.
Waitlist Notification
When table becomes available
{{1}}, a table just opened at {{2}}! We can seat you now if you can arrive in the next 20 minutes. Reply YES to confirm.
Delivery Order Confirmed
After delivery order placed
Order confirmed, {{1}}! Your {{2}} is being prepared. Estimated delivery: {{3}}. Track here: {{4}}
Delivery on the Way
When driver picks up order
{{1}}, your order is on the way! Driver: {{2}}. ETA: {{3}} minutes. Call them at {{4}} if needed.
Order Delayed
When there's a delay
{{1}}, so sorry! Your order is running {{2}} minutes behind. New ETA: {{3}}. We've added a free {{4}} for the wait.
Special Event Invite
For ticketed dinners / events
{{1}}, you're invited! {{2}} is hosting {{3}} on {{4}}. Only {{5}} seats left. Reserve yours: {{6}}
Birthday Offer
Birthday month
Happy birthday month, {{1}}! Come celebrate at {{2}} and enjoy a complimentary {{3}}. Valid all of {{4}}. Book your table: {{5}}
Loyalty Points Update
After visit
{{1}}, you earned {{2}} points on today's visit! Total: {{3}} points. {{4}} more until your free {{5}}.
New Menu Launch
Seasonal menu change
{{1}}, our new {{2}} menu is live! Highlights: {{3}}, {{4}}, and {{5}}. Come try it — book here: {{6}}
Feedback Request
2 hours after visit
{{1}}, thank you for dining with us tonight! How was your experience? A quick rating helps us improve: {{2}}
Group Booking Follow-Up
3 days after group inquiry
Hi {{1}}, just following up on your group booking for {{2}} on {{3}}. We have a menu and package ready — want me to send details?
Catering Quote
After catering inquiry
{{1}}, thanks for your catering inquiry! For {{2}} guests on {{3}} with a {{4}} budget, here's what we suggest: {{5}}. Shall we lock it in?
Closed for Holiday Notice
Before holiday closure
Hi {{1}}, just a note — {{2}} will be closed {{3}} to {{4}} for {{5}}. We'll be back on {{6}} and would love to see you then!
Win-Back Offer
90 days since last visit
We miss you, {{1}}! It's been a while. Come back this week and enjoy {{2}} on us. Book: {{3}}. Valid until {{4}}.
Automate these templates
Instant Reply connects to WhatsApp Business API and triggers the correct template based on customer actions. No manual sending.