Instant Reply turns DM conversations into a live lead view. Track intent, objections, stage, and ownership without losing the thread that created the lead.
Lead management
Intent, objections, and stage in one view
Sara Ahmed
Instagram DM - 2 messages ago
Score
82
Intent
Pricing
Stage
Qualified
Owner
Amina
Pricing, team size, and urgency are visible before the first handoff.
The thread, notes, and ownership stay attached to the lead record.
Next action
Keep the lead moving
Needs team approval before booking a call.
Move to qualified, assign owner, and send the follow-up.
Full conversation context stays visible in every handoff.
A DM turns into a lead record with the channel, the conversation, and the key details attached from the start.
Intent, objections, and stage data stay visible so the team can decide what needs follow-up and what needs escalation.
Ownership, status, and the next step stay with the lead so nobody has to reconstruct the conversation later.
It is customer management for conversations that start in chat, not a generic CRM clone.
The lead record keeps the thread, stage, and objections together, so handoffs do not erase the story behind the inquiry.
Intent and temperature are visible up front, which makes it easier to prioritize the leads that deserve a fast reply.
Stage language and lead fields stay consistent across the team instead of changing with whoever answered the DM.
When the record captures the right fields, the team can filter, search, and route without re-reading every thread.
Best fit
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These pages pick up where this one leaves off, so buyers can move through the product without jumping between unrelated claims.
Track the conversation, the intent, and the next move in one place so your team never loses the lead behind the message.
10-day Pro trial, interactive read-only demo, and plan limits in plain English.
