Solution page
Instant Reply for agencies
A fit for agencies that manage lead intake and social conversations for multiple clients and need cleaner handoff than separate native inboxes.
Agencies and outsourced operators running response workflows for multiple brands.
Where to focus in the sample demo
Thread ownership and routing
Client-facing follow-up workflow
CRM sync view for agency reporting
Common pain points
Account managers jump between native inboxes, spreadsheets, and CRM tabs.
Ownership gets fuzzy when more than one teammate works the same client thread.
Follow-ups and lead sync depend on manual discipline.
What the product helps with
Shared operational view for client conversations.
Repeatable AI draft and routing rules instead of one-off team habits.
CRM sync visibility for HubSpot and Pipedrive connections.
When to skip us
If every client already uses a full support stack with clear social routing, compare the sample workspace against your current setup before moving.
See it in context
Open the sample workspace, compare plans, or ask for a walkthrough tied to this use case.