Track reply speed, channel mix, AI output, and repeat customer questions across Instagram, WhatsApp, and Messenger. See what is happening before it becomes a problem.
Conversation analytics
Response speed, channel mix, and repeat questions
4m 12s
Faster than last week
68%
Of routine questions handled
3 channels
Instagram, WhatsApp, Messenger
Weekly activity
Conversation volume by day
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Top question
What people ask most often
Do you have availability this week?
Channel view
Reply speed across the inbox
The dashboard surfaces volume, reply speed, and AI output so the team can review the actual state of the inbox.
Channel mix and weekly activity make it easier to see where the team is responding well and where it is slipping.
The most common questions show up clearly so the team can improve replies and reduce repetitive work.
If the team cannot see the pattern, it cannot improve the pattern.
Response time is one of the simplest leading indicators of whether the inbox is helping or hurting the sale.
Instagram, WhatsApp, and Messenger can be measured separately so you know where the volume and quality are coming from.
When you can see how many replies are being drafted or sent by AI, it is easier to manage quality and volume together.
Top questions reveal what the team needs to answer better, document once, or automate more reliably.
Best fit
Related features
These pages pick up where this one leaves off, so buyers can move through the product without jumping between unrelated claims.
Track the speed, mix, and volume of your conversations so the team can improve the workflow with real data.
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