Follows up on every channel, not just this one
Yes, 2 left in walnut. Want me to hold one?
6 hours of silence
Still thinking it over? I can hold the walnut crib until tonight.
One nudge sent, inside the 24h window
The AI sales agent for your DMsThe AI sales agent for Instagram, WhatsApp & Messenger DMs
Every DM is a sale.
We close it.
It knows your prices and your policies, so it can actually close the sale instead of just answering questions.
Tap the card to see the next channel β
The team behind Instant Reply has built messaging for
What Instant Reply does
It doesn't just reply. It sells.
Someone comments "price?" on your post. Instant Reply answers in the comment, slides into their DM, quotes them right, and books the sale, before you've even seen the notification.
What changes for revenue
- No comment or DM sits unanswered, on Instagram, WhatsApp, or Messenger.
- Every quote comes from your real prices and policies, not a generic script.
- On Pro, the closed deal lands in HubSpot or Pipedrive on its own.
Reply with real context.
Use your FAQs, policies, and service details to draft replies that sound like your business, not a generic bot.
Keep approval in the loop.
Start in approval mode, then auto-send only the reply types your team trusts.
Keep the CRM up to date.
Conversation history, contact details, and deal context stay connected without manual copy and paste.
Customer channels
Connect the inboxes your customers already use, then keep every conversation in one queue.
Instagram
WhatsApp Business
Messenger
Official Meta and WhatsApp Business API connections.
CRM sync
Keep contact history and deal context current without copying details between tabs.
HubSpot
LivePipedrive
LiveSalesforce
HighLevel
HubSpot, Pipedrive, Notion, Airtable, and Zoho are live today. Salesforce and HighLevel are coming soon.
Where you're losing money now
Pick the leak. We'll show you the fix.
Slow replies lose the sale to whoever answers first. Split inboxes lose the thread. No one owns the follow-up, so the lead goes cold and books with someone else.
AI repliesAI suggested replies with approval controlsUse this when customers ask pricing, availability, policy, or product questions in Instagram DMs, WhatsApp, and Messenger.See workflowShared inboxOne queue for Instagram, WhatsApp, and MessengerUse this when messages are split across native apps and the team needs one owner, thread history, and next step.See workflowTeam ownershipSee who owns each conversationUse this when two reps sometimes answer the same lead, or nobody knows who should follow up.See workflowBookingMove qualified DMs into your booking flowOn Pro, offer Google Calendar slots in the thread or send the workspace's configured Calendly link. Confirm only after the provider records the booking.See workflowFollow-upBring back leads that stop replyingUse this when good conversations go quiet and reps forget the second or third touch.See workflowCRM syncPush selected lead fields to HubSpot or PipedriveOn Pro, mapped captured-lead fields can move one way to CRM contacts. Full threads and external CRM stages stay in Instant Reply.See workflow
Comparison
Why teams switch from their current setup.
What you get vs. what you're probably doing now.
| Capability | Instant Reply | Typical setup |
|---|---|---|
| Shared inbox across Instagram, WhatsApp Business, and Messenger | Yes | No |
| AI draft path with human review | Yes | Partial |
| Follow-up workflow tied to the thread | Yes | No |
| Review-request workflow after service or purchase | Yes | No |
| HubSpot and Pipedrive sync visibility | Yes | Partial |
Shared inbox across Instagram, WhatsApp Business, and Messenger
Instant Reply
Yes
Typical setup
No
AI draft path with human review
Instant Reply
Yes
Typical setup
Partial
Follow-up workflow tied to the thread
Instant Reply
Yes
Typical setup
No
Review-request workflow after service or purchase
Instant Reply
Yes
Typical setup
No
HubSpot and Pipedrive sync visibility
Instant Reply
Yes
Typical setup
Partial
The "typical setup" column reflects how most small teams manage DMs today: native inboxes, manual follow-up reminders, and copy-pasting leads into a CRM. Coming from ManyChat or another chatbot builder? Those bill by contacts held; Instant Reply bills by replies sent, so a growing list doesn't raise your price. ManyChat Pro is $39/mo for 2,500 Active Contacts and charges $0.05 per extra contact; Instant Reply Starter is $59/mo with unlimited contacts and 10,000 AI replies included. See the side-by-side.
Watch it work
From public comment to private DM to booked revenue.
One thread, start to close. You decide what sends on its own and what waits for your okay.
Unified inbox
Every DM. One screen. Zero tab switching.
Instagram, WhatsApp, and Messenger land in one queue.
- AI drafts the first reply as soon as the message arrives.
- Your team approves, edits, or escalates from the same screen.
- The conversation history stays attached to the lead.
Unified inbox
Live queueInstagramWhatsAppMessenger
Aria Thorne
Can you price match for Botox? Another clinic quoted me $9/unit.
AI handling
Drafts the first reply and keeps humans in control.
Needs human
Escalates when the thread needs a person.
One queue. One owner. No missed threads.CRM synced
Lead #8492
RecoveredHow much is the premium package?
Monday 2:30 PM
48h no reply
Still interested in the premium package? Would you like to see the available call times?
Wednesday 9:00 AM
Yes actually. I was busy. Can I book a call?
Wednesday 9:15 AM
Follow-up stops the moment they reply.Lead recovered
Follow-ups
Ghosted leads start replying again.
Most quiet leads need a clear next step, not another generic check-in.
- Follow-ups use the original DM context.
- Timing rules stop the workflow when they book or say stop.
- Humans keep control over sensitive conversations.
Reviews
More 5-star reviews. Zero awkward asks.
The AI checks in after the job.
- The request stays in the same DM thread.
- The workflow handles the ask after service is complete.
- The sequence stops after the customer clicks or opts out.
Review Requests
CompleteSatisfaction gate
Only happy customers get the review link.
1
Job complete
The request starts only after the service is finished.
2
Happy customer
The AI checks satisfaction before asking publicly.
3
Review link sent
The link stays inside the same DM thread.
Google review link
Sequence stops when the link is clicked.Review collected
Sarah Jenkins
ConfirmedThursday consultation
The AI offers live availability before the lead leaves the thread.
10:00 AM
Morning slot
2:30 PM
Afternoon slot
OCT12
Consultation
10:00 AM - 11:00 AM
Booking closes the gap from interest to appointment.Reminder queued
Pro booking handoff
DM to booked call. No landing page needed.
On Pro, the AI checks your connected calendar and books directly in the chat.
- No links to click.
- No forms to fill.
- The lead books without leaving the DM.
AI Brain
Train it once. It works on its own from there.
Upload your FAQs, pricing, and service details, then let the agent run.
- It acts on your actual answers, not a generic script.
- Your approved wording shapes every reply it sends.
- Anything it's unsure about goes to a human, not a guess.
Knowledge Base
Train the AI with your business data
Active
Your data sources
FAQs & Policies
24 entries
Website pages
12 pages
Past conversations
Auto-learned
AI answers accurately
"Do you price match?"
"What are your hours?"
"Can I reschedule?"
Integrations
Connect your existing tools
6 connected6 coming soon
Available now
Instagram
WhatsApp Business
Messenger
Google Calendar
HubSpot
Pipedrive
Coming soon
Outlook
Calendly
Cal.com
Salesforce
Notion
Airtable
Pro CRM sync
Qualified lead details reach your CRM. No copy-paste.
On Pro, mapped lead details can create or update HubSpot or Pipedrive contacts automatically.
- Your sales team sees the full picture.
- Nobody asks, "did anyone reply to this lead?"
- Every message stays attached to the contact record automatically.
Before you ask
The questions everyone actually asks.
Chatbots send pre-written sequences and hope they fit. Ours is trained to close: it qualifies, quotes your real prices, handles the objections you hear every week, and follows up when someone goes quiet. Most tools also bill you by contacts held. We bill for replies sent, so your list can grow to 100,000 and your price doesn't move.
Every hour you wait, leads go cold in your DMs.
Build your AI free, start a yearly plan with a 7-day free trial, connect your first channel, and the AI drafts replies for your approval from the first message. Verify your email and you get 1,000 AI replies to test it on real customers.
Official Meta API - your account stays safe
Guided website and channel setup
Free to build and test
Free to build and test. 7 days free on yearly plans. Meta channel verification times vary by account. Paid plans can be canceled from billing settings.