Instant Reply is the AI sales closer that turns comments and DMs into revenue.
Capture buying intent from Instagram comments and DMs, WhatsApp, and Messenger; answer from your approved business knowledge; follow up; and hand qualified conversations to your team. Pro adds in-DM calendar booking and CRM sync to HubSpot or Pipedrive.
Start in approval mode, then auto-send the reply types you trust. Sensitive or uncertain conversations stay with your team.See AI controls
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What Instant Reply does
Your leads already live in DMs. Now close them there.
Instant Reply turns your social inbox into a closed-loop sales engine. Reply in seconds. Keep your team in control. Push every contact to your CRM. No more bouncing between 6 tabs to answer one customer.
What changes for the team
- One inbox for every DM - Instagram, WhatsApp, and Messenger.
- Your AI sales closer answers from your actual FAQs, products, pricing, and policies—not generic templates.
- On Pro, qualified lead context syncs to HubSpot or Pipedrive without manual copy and paste.
Reply with real context.
Use your FAQs, policies, and service details to draft replies that sound like your business, not a generic bot.
Keep approval in the loop.
Start in approval mode, then auto-send only the reply types your team trusts.
Keep the CRM up to date.
Conversation history, contact details, and deal context stay connected without manual copy and paste.
Customer channels
Connect the inboxes your customers already use, then keep every conversation in one queue.
Official Meta and WhatsApp Business API connections.
CRM sync
Keep contact history and deal context current without copying details between tabs.
HubSpot and Pipedrive are live today. Salesforce and HighLevel are coming soon.
Comparison
Why teams switch from their current setup.
What you get vs. what you're probably doing now.
| Capability | Instant Reply | Typical setup |
|---|---|---|
| Shared inbox across Instagram, WhatsApp Business, and Messenger | Yes | No |
| AI draft path with human review | Yes | Partial |
| Follow-up workflow tied to the thread | Yes | No |
| Review-request workflow after service or purchase | Yes | No |
| HubSpot and Pipedrive sync visibility | Yes | Partial |
Shared inbox across Instagram, WhatsApp Business, and Messenger
AI draft path with human review
Follow-up workflow tied to the thread
Review-request workflow after service or purchase
HubSpot and Pipedrive sync visibility
The "typical setup" column reflects how most small teams manage DMs today: native inboxes, manual follow-up reminders, and copy-pasting leads into a CRM.
Watch it work
From public comment to private DM to booked revenue.
Qualify intent, answer accurately, follow up, book, request reviews, and sync CRM activity from one screen. Your team controls what sends automatically and what needs approval.
Every DM. One screen. Zero tab switching.
Instagram, WhatsApp, and Messenger land in one queue.
- AI writes the reply.
- You hit send.
- AI drafts the first reply as soon as the message arrives.
Aria Thorne
Can you price match for Botox? Another clinic quoted me $9/unit.
Drafts the first reply and keeps humans in control.
Escalates when the thread needs a person.
Ghosted leads start replying again.
Most leads ghost because they got busy.
- Not because they said no.
- AI follows up at the right time.
- It stops when they book or say stop.
More 5-star reviews. Zero awkward asks.
The AI checks in after the job.
- Happy customers get your Google review link in the DM.
- Send satisfied customers your Google review link in the same DM.
- The workflow handles the ask after service is complete.
Satisfaction gate
Only happy customers get the review link.
Job complete
The request starts only after the service is finished.
Happy customer
The AI checks satisfaction before asking publicly.
Review link sent
The link stays inside the same DM thread.
Thursday consultation
The AI offers live availability before the lead leaves the thread.
10:00 AM
Morning slot
2:30 PM
Afternoon slot
DM to booked call. No landing page needed.
On Pro, the AI checks your connected calendar and books directly in the chat.
- No links to click.
- No forms to fill.
- The lead books without leaving the DM.
Train it once. It answers like your team.
Upload your FAQs, pricing, and service details.
- AI replies with your actual answers.
- Your approved wording shapes every draft.
- Uncertain conversations go to a human.
Knowledge Base
Train the AI with your business data
Your data sources
FAQs & Policies
24 entries
Website pages
12 pages
Past conversations
Auto-learned
AI answers accurately
"Do you price match?"
"What are your hours?"
"Can I reschedule?"
Integrations
Connect your existing tools
Available now
Coming soon
Every DM lands in your CRM. No copy-paste.
On Pro, contacts, messages, and deal stages push to HubSpot or Pipedrive in real time.
- Your sales team sees the full picture.
- Nobody asks, "did anyone reply to this lead?"
- Every message stays attached to the contact record automatically.
Common questions
Common questions before you start.
Every hour you wait, leads go cold in your DMs.
Create your workspace, verify your email to start the 10-day Pro trial, add your website, and connect your first channel. The AI starts in approval mode, and Meta verification times vary by account. No credit card required.
10-day Pro trial after email verification. No credit card. Paid plans can be canceled from billing settings.