Free Templates
Salons that send WhatsApp reminders 24 hours before appointments report 60% fewer no-shows than those using only email. These templates cover the full client lifecycle.
15 templates
Click any template to copy
Appointment Booked
After booking
Hi {{1}}, you're booked in with {{2}} on {{3}} at {{4}} for {{5}}. Address: {{6}}. Can't wait to see you!
24-Hour Reminder
Day before
{{1}}, reminder! Your appointment with {{2}} is tomorrow at {{3}} for {{4}}. Reply CANCEL if you need to reschedule โ 24 hours notice helps us a lot.
Day-Of Reminder
Morning of appointment
See you today, {{1}}! Your {{2}} is at {{3}}. Parking is available {{4}}. Reply if you're running late.
Re-Booking Prompt
6 weeks after last visit
{{1}}, it's been about 6 weeks since your last visit! Ready for a refresh? {{2}} has openings this week โ want to grab a slot?
Stylist Moving Notification
When a stylist leaves
Hi {{1}}, we wanted to let you know personally that {{2}} is moving on. We'd love to introduce you to {{3}}, who has a very similar style. Book a consultation free of charge: {{4}}
Product Restock Alert
When favourite product restocks
{{1}}, the {{2}} you love is back in stock! We've held one for you. Grab it in-salon or order here: {{3}}
Birthday Offer
Birthday month
Happy birthday, {{1}}! Treat yourself this month โ enjoy {{2}} off any service with {{3}}. Book here: {{4}}. Valid all of {{5}}.
Loyalty Reward Unlocked
After nth visit
{{1}}, you've unlocked a free {{2}} as a thank-you for being such a loyal client! Redeem at your next visit โ just mention this message.
Referral Thank You
When referral books
{{1}}, {{2}} just booked their first appointment thanks to you! Your {{3}} credit has been added to your account.
Consultation Follow-Up
After colour consultation
{{1}}, thanks for coming in for your colour consultation with {{2}} today! I've noted your vision: {{3}}. Your appointment is on {{4}} โ so excited!
Late Cancellation Notice
When client cancels late
Hi {{1}}, we received your cancellation for {{2}} with {{3}}. As per our policy, a {{4}} fee applies. Questions? Reply here.
New Service Launch
When adding a new service
{{1}}, exciting news! We've just added {{2}} to our menu. Introductory price: {{3}} (normally {{4}}). First 10 bookings only: {{5}}
Aftercare Tips
Day after colour/treatment
{{1}}, a few tips to keep your {{2}} looking perfect: {{3}}. Any questions, just reply here โ {{4}} is always happy to help!
Review Request
24 hours after appointment
{{1}}, we hope you're loving your look! A quick Google review means the world to us and helps others find {{2}}: {{3}}
Seasonal Promotion
Holiday/season campaigns
{{1}}, {{2}} is here! Treat yourself to {{3}} for {{4}} this {{5}}. Limited slots โ book now: {{6}}
Automate these templates
Instant Reply connects to WhatsApp Business API and triggers the correct template based on customer actions. No manual sending.