Free Templates
WhatsApp Templates for Cleaning Services
Cleaning companies that send WhatsApp arrival notifications reduce client complaints by 50% and get 3x more online reviews than those relying on email.
15 templates
Click any template to copy
Booking Confirmed
After booking
Hi {{1}}, your cleaning is confirmed! Date: {{2}}, Time: {{3}}. Cleaner: {{4}}. Duration: approx. {{5}} hours. Access instructions confirmed: {{6}}.
Cleaner on the Way
When cleaner heads to property
{{1}}, {{2}} is on the way to {{3}}! ETA: {{4}}. Contact them directly at {{5}} if needed.
Clean Complete
After cleaning finished
All done, {{1}}! {{2}} has finished your clean at {{3}}. Duration: {{4}} hours. Invoice: {{5}}. Hope everything looks perfect!
Quote Sent
After sending cleaning quote
{{1}}, your quote for {{2}} cleaning at {{3}} is: {{4}} per {{5}}. This includes {{6}}. Want to book your first clean?
Recurring Schedule Reminder
Day before recurring clean
{{1}}, reminder: your {{2}} clean is tomorrow at {{3}}. Cleaner: {{4}}. Reply if anything has changed.
One-Off Clean Reminder
Day before one-off
{{1}}, your deep clean is tomorrow! Cleaner arrives between {{2}} and {{3}}. Please ensure access to {{4}}. Questions? Reply here.
Cleaner Unavailable
Emergency cover needed
{{1}}, I'm sorry — {{2}} is unwell and can't make tomorrow. I've arranged {{3}} as cover for the same time. Any concerns?
Products Check
Before first visit
{{1}}, do you prefer we bring all products (included in your price), or do you have preferred products at the property? Just reply and we'll sort it.
Key Collection Confirmation
When holding keys
{{1}}, we've collected your key and logged it securely. It'll be used only for your scheduled cleans and returned on request. Any changes, just let me know.
Feedback Request
After each clean
{{1}}, hope your home is sparkling! How did we do today — anything we should focus on differently next time? And if you're happy, a Google review means a lot: {{2}}
Price Increase Notice
Before annual rate review
{{1}}, a quick heads-up: from {{2}}, your {{3}} clean will be {{4}} (previously {{5}}). This reflects rising costs. Same great service, I promise.
Referral Offer
To happy recurring customers
{{1}}, refer a friend and you'll both get a free clean session. They just need to mention your name when booking. Who comes to mind?
End-of-Tenancy Upsell
When client mentions moving
{{1}}, are you moving soon? Our end-of-tenancy deep clean is designed to get your deposit back. Includes {{2}}. Want a quote?
Re-Engagement
When recurring customer pauses
{{1}}, it's been a while! If you ever need us back, we have availability from {{2}}. Rates are the same as before. Just reply and I'll get you booked in.
Holiday Season Slots
Before busy periods
{{1}}, pre-{{2}} slots are filling fast! If you want a clean before the holidays, book now: {{3}}. Slots on {{4}} and {{5}} still available.
Frequently asked questions
How do cleaning companies use WhatsApp to manage multiple clients?
Use the WhatsApp Business API with a shared inbox tool like Instant Reply so multiple staff can handle messages. Create quick reply templates for common messages. Segment clients by recurring vs one-off for targeted broadcasts.
Automate these templates
Send the right template at the right moment — automatically.
Instant Reply connects to WhatsApp Business API and triggers the correct template based on customer actions. No manual sending.