Industry Solution
AI Customer Support for Law Firms
The potential client already texted three other firms. You have about ninety seconds.
We answer intake questions, collect case details, and book consultations. You review every qualified thread before it goes further.
Where to focus in the interactive demo
Intake qualification script
Urgent matter escalation rules
Consultation booking and follow-up
The cost of "doing it manually"
Most law firms owners lose 25% of their leads to slow response times. Move the sliders to see how much revenue Instant Reply recovers for you.
Ghosted leads
18/mo
AI recovered
11/mo
Estimated Monthly Recovery
$7,000
Annual ROI
$84,000 / year
- 24/7 coverage for off-hour leads
- Automatic CRM lead capture
- Ghosted lead follow-up sequences
No credit card required
Common pain points
Potential clients go cold when intake replies four hours late.
Staff repeat the same qualification questions before a case ever reaches an attorney.
Urgent matters need clear escalation, not ad hoc judgment from whoever is at the desk.
What the product helps with
Replies to intake inquiries in under a minute, day or night.
Collects case type, urgency, and contact details before an attorney reviews.
Books consultations on your calendar with the full thread attached.
How it fits your stack
Covers Instagram, WhatsApp, and Messenger in one intake queue.
Collects case type, urgency, and jurisdiction before an attorney looks at the thread.
Syncs qualified consultations to HubSpot or Pipedrive with the intake summary.
Questions from ai customer support for law firms
Does the AI give legal advice?
No. It answers intake questions, collects case details, and books the consult. Legal advice always comes from a licensed attorney.
How do you handle confidentiality?
Conversations stay inside your workspace with role-based access. You control who reads which threads. Nothing is shared outside the firm.
Can it screen for conflicts of interest?
It collects the other party's name and any relevant details. A human runs the conflict check before the consult is booked.
What happens with an urgent matter out of hours?
Urgency rules you set trigger a page or email to the on-call attorney. The AI replies with a confirmation while your side picks up the thread.
When to skip us
If your firm prohibits any automation in client intake, keep this out of your workflow. No workaround is worth a bar complaint.
See it in context
Open the interactive demo, compare plans, or keep moving only if the workflow matches your setup.